Please visit our Policies and Questions? page first to see if your answers are there. If you still have questions or concerns, please Contact Us.
What If I'm having technical problems?
Sometimes your computer or your browser (Microsoft Explorer or Netscape Navigator) may not be correctly set up, and this may cause some difficulty in accessing our site. Here are the basics your computer needs to view our site:
- Operating systems accepted: Windows 98, ME, NT, 2000 or XP; or Mac OS X
- Microsoft Internet Explorer 5.5 or higher
- Netscape Navigator 7.x or higher
- Javascript Enabled
- Cookies Enabled
Please note: this site is not optimized for users of Mozilla's Firefox browser.
Frames: Like a majority of websites, our site is designed using frames. This is why you may see our web pages framed by a white space on the left and right. For our Shopping Cart pages (Price Quotes, How To Order, Order Refills, Forms) there are further frames within each of these web pages. If you find you are having problems seeing the entire page, please make sure you have maximized the size of your browser window to the full page. |